Wal-Mart – Do-It-Yourself is easier for RFID

Wal-Mart’s Sam’s Club division announced a dramatic drop in its compliance penalties for failure to put RFID tags on pallets sent to its distribution centers.

Initially, Sam’s said that failure to meet these deadlines would result in modest “chargeback” penalties – $2.00 per pallet initially, and $3.00 per pallet in 2009.

Even at these levels, some consumer goods vendors were considering accepting the charge rather than investing in RFID tagging capabilities. The cost, some told SCDigest last year, was not in the tags itself or even the printing equipment, but the process costs and added complexity that the tagging would bring for what most companies is a relatively small piece of their overall business.

Now, Sam’s has dropped the penalty to a mere 12 cents per pallet, reflecting the incremental cost of adding a tag to a pallet that arrives at a DC without one.

Sam’s Club has invested in RFID and related automation in its own DCs, and therefore reached a “tipping point” where it will be much cheaper for it to perform the pallet tagging than it will be for its vendors.

Source: scdigest.com

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Clothing Designer Hopes to become a SmartStore

At its store in Hollola, Finland, women’s clothing designer Naisten Pukutehdas(NP) has extended its RFID system to the sales floor. The company—which sells women’s fashion, marketed under the NP Collection brand, at 500 retail locations in Scandinavia and Russia, as well as in 10 of its own stores—has created what it hopes to be a smart store, employing RFID sensors in its dressing rooms and on its shelves to provide customers with better, more personalized service.The Hollola store, a new retail location that opened in November, is utilizing a Senso Retail Solutions system, provided by Rosendahl Digital Networks (RDN), to help shoppers identify purchases, as well as to assist staff members in improving inventory management and security. The store’s workers will use the system for daily inventory checks, to obtain real-time data regarding which inventory is on the shelves and automatic notices when it is time to replenish.In the first half of 2009, NP expects to have the Senso fitting room and Senso Shelf systems deployed at all stores the company owns and operates in Finland. “RFID has been a strategic decision,” Rosendahl says. “During this [asset-tracking system deployment] process, we have realized that RFID is not only for saving costs. The main benefit for us will be the new shop and service concepts. We believe that better customer service, as well as lower cost, will be very important for our business.”Source: rfidjournal.com

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25 Canadian Tire “smart stores” by 2009

To spark sales growth, Canadian Tire is opening “small market” stores designed for smaller towns and testing “smart stores,” which will focus on higher-profit products with improved store organization and display.

The company has already opened two of the small market stores and will open two more later this year. It plans to open two smart stores this year, and expects 25 more to follow in 2009.

Source: http://www.thestar.com/Business/article/500518

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Smart Info Terminal from Future Store

Interactive terminals and tasting stations turn daily shopping into an experience to savor. Terminals offer additional information like detailed nutritional values, seasonal recipes, and videos. Customers can also check the precise origin of products, breeding methods, and packaging. For quick navigation the Information Terminal is connected to the Everywhere Display –a projector which shows the way to any desired product via an image display on the floor.

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Best Buy dancing to Napster

Since Apple turned the music retail business on its head with the launch of the iPod and iTunes online music store, it has rather set the pace of change in the industry. Sure, many retailers have followed suit and launched their own variations of a digital download store or service, but none have captured the imagination of consumers in quite the same way that Apple has.

But now, retail is just maybe fighting back.

Yesterday it was revealed that Best Buy is to acquire Napster – the once scourge of the music industry that turned legitimate and still has brand recognition among the internet generation that any retailer could only dream of for its own service.

Coming at the same time that Best Buy is pushing further into services, and says that it wants to differentiate in the UK by helping customers to use the technology they buy, this could be a smart move.

Imagine being offered a subscription to Napster as part of a wider service package when you buy a laptop from one of Best Buy’s soon to open UK stores; and then being shown how to use it before you leave the store. It’s a level of service that consumers are unaccustomed to with the fragmented way that they buy music and the technology to play it on right now.

Source: Retail Week

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Wal-Mart to deploy ‘smart’ network

Wal-Mart is phasing out its current satellite-delivered media network of screens in stores and replacing it with a new digital network. The rollout, to about 300 stores and to all superstores, will be completed in time for the holiday season.

The new network is powered by Internet Protocol Television, or IPTV, and it allows for content and advertising to be monitored and controlled down to a single screen. By 2010, the network will be deployed to all of Wal-Mart’s 27,000 screens in its 3,000 stores, according to Progressive Grocer.

Stephen Quinn, CMO at Wal-Mart, says that every screen and every message will have a purpose, and “we will be analyzing point-of-sale data on an ongoing basis to deliver a shopper-centric communications platform.” He added that it is “the first shopper-intelligent network at retail.”

Advertisers will be able to target by store, by screen, by day and by time of day, and will be able to change messages more frequently than the current in-store network.

Source: ft.com

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Smart Self-Service kiosks

STRATHAM, NH, Sep 03, 2008 (MARKET WIRE via COMTEX) — NextChoice, the Smart Self-Service(TM) company, today announced that Giant Eagle has taken delivery of its intelligent self-service kiosk ordering system.

Powered by new IBM AnyPlace(TM) Kiosks, NextChoice’s flagship NextWave Intelligent Self-Service software suite is allowing customers in more than 30 Giant Eagle GetGo stores to place orders directly at the sandwich counter, significantly reducing lines and waiting time, while simultaneously allowing customers to shop in the store for additional grocery items.

“We are pleased with the results thus far,” said Jon Fischer, business area director of Giant Eagle retail operations. “By integrating into our IBM point of sale, NextChoice enables us to efficiently produce the right amount and variety of products to best meet customers’ needs. In addition, we gain greater central management of our own promotions and menu design, enabling us to more quickly bring new initiatives to market.”

The NextChoice Self-Service offering unifies customer ordering and payment with the collection and management of customer transaction data and preferences into one fully integrated, centralized solution platform.

“This is an excellent example of NextChoice working with leading technology companies like IBM to deliver solutions that help our mutual clients win in the marketplace,” said Dick Andersen, CEO of NextChoice. “It’s all about providing client value, about providing integrated offerings that help them enhance the buying experience for customers patronizing their stores.”

gianteagle.com

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Smart Check Out

What will payment systems in shops look like in the future.

This video shows us how it should work.

When this level of service is mainstream, will we laugh when we look back to today, when every item needed to be scanned separately? You be the judge.

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More RFID for Wal-Mart

Wal-Mart says it aims to switch from bar codes to RFID technology in its Sam’s Club stores. One third of Wal-Mart stores in the U.S have already adapted to the technology to various degrees, as have the retail giant’s 600 top suppliers.

These RFID numbers are still small though, compared with the bar-code market. Last year, 10 trillion bar-code products were sold.

Wal-Mart doesn’t view RFID technology as a competitor to bar codes, but as a successor. “The capability of the RFID technology far exceeds what a bar code can do,” said Wal-Mart’s John Simley, vice president of communication.

RFID tags can store more information than bar codes, and are less labor-intensive, since they don’t require the reader to be aligned with the tag. But so far, the tags have been too costly for a wider adoption. Since 2005, however, the prices have fallen by 70 percent, Alien says. Today, a reader typically costs $500 to $3,500, and the tags are 10 cents to 15 cents.

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Microsoft thinks smart with MediaCarts

Media Cart

Media Cart

Microsoft and Media Cart Holdings Inc will help turn customers at ShopRite grocery stores into smart shoppers. The technology being touted is RFID enabled ‘MediaCarts’ which are reportedly being rolled out soon.

Inbuilt RFID technology identifies the location of the cart in the store, and coupled with relevant shopping history delivers pertinent communications such as useful advertisements and product offers based on the items specific to the location of the shopper. For instance, if a shopper is in the wine section , a wine coupon could appear on the MediaCart display.

Media Cart Holdings, Inc., delivers computerized retail and grocery shopping cart systems to both assist shoppers and deliver point-of-purchase video communications for retailers and consumer product goods manufacturers. For retailers, MediaCart integrates with their point-of-sale systems to offer a  competitive advantage for increasing customer loyalty and improving sales while capturing a new revenue stream from advertisements and promotions to individual shoppers. The Company was founded in 2000 and is headquartered in Plano, Texas. Further information on MediaCart and its revolutionary shopping systems can be found at http://www.mediacart.com.

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